Hotel Information

AREA INFORMATION

Wyndham Garden Dammam is located in the heart of Dammam city, 10 minutes from the beachfront park and promenade, 30 minute drive from King Fahd International Airport, near to government headquarters and the city’s commercial area. The hotel features 209 spacious elegantly decorated rooms and suites with a city view AlNakheel restaurant, Executive Lounge, Sun Shine café, Sahara meeting rooms and full relaxation facilities.

IN-ROOM FACILITIES

Direct dial telephone
Flat screen TV with satellite channels
Complimentary wireless internet
Fully equipped kitchen (in suite rooms only)
Complimentary daily mineral water
Iron, ironing board
In-room safe box
Complimentary tea and coffee tray

HOTEL SERVICES

Free Wi-Fi internet
Complimentary car parking
Smoking floor available
Accessible suite available
Connected rooms available 24-hour room service
Sahara meeting rooms
AlNakheel all day dining restaurant
Sunshine café
Executive lounge
Business Center
Laundry and dry-cleaning services
Outdoor swimming pool (separate for male and female)
Fitness Center (separate for male and female)
Sauna, Jacuzzi, steam room, massage (separate for male and female)
Turkish bath for male
Luggage room
24-hour security service
Limousine Desk
Airport Shuttle
Doctor on call
Daily newspaper with breakfast
Shoe polish machine

ABOUT DAMMAM

Located on the coast of the Arabian Gulf, Dammam is the capital city of Saudi Arabia’s Eastern Province. The judicial and administrative bodies of the province, plus several government departments, are located in the city. Dammam is the largest city in the Eastern Province. It boasts of beautiful gardens and sandy beaches on the shores of the Arabian Gulf. It is a combination of emerald green sea, beautiful Corniches and green Oases

TOP ATTRACTIONS:

Prince Mohammed bin Fahad stadium
Half moon sandy beach
King Fahad park
Coral island

SERVICES & FACILITIES

ACCESSIBLE ROOMS
Accessible rooms and wheelchairs are available for physically disabled guests upon request. For further information please contact the Reception.

AIR-CONDITIONING
Individual air-conditioning controls are located in your room. The control panel has a temperature scale which can be adjusted as required.

AIRPORTS
Dammam International Airport is only at 30 kilometers distance from the hotel. Shuttle service is available on request. Please contact the Reception by pressing the button onyour telephone.

ATM MACHINE
The nearest ATM machine is located at the Lulu Mall in lobby floor.

BABY COT
Baby cots are provided free of charge for guests travelling with infants. Please contact Housekeeping by pressing the button on your telephone.

BELL SERVICE
Our bellboys are at your service to help you with your luggage. For luggage collection, please contact the Reception.

BREAKFAST
Our AlNakheel restaurant offers a lavish buffet breakfast from 6:30 am to 10:30 am. Breakfast may also be served in your room either by filling out the breakfast doorknob menu the night before or by calling Room Service. Please press the button in your phone.

BUSINESS CENTER
Open 24-hours. Located at the 6th floor offering the following facilities: copy machine, computer terminal with high-speed internet access, telephone and printer.

BATH ROBE
Available upon request, please contact house keeping by pressing the button on your phone.

CAR PARKING
Complimentary car parking facilities are available for all guests and visitors of the hotel. For further information please contact the Reception.

CAR RENTAL
For details please contact the Reception.

CASHIER
Available 24-hours at the Reception.

CHECK-IN / CHECK-OUT
Our standard check-in time is 3:00 pm and check-out time is 12:00 noon. Late check-out is subject to availability and is chargeable. Express check-out is also available. For further information please contact the Reception by pressing the button on your telephone.

CREDIT CARDS
We are pleased to accept all major international credit cards: Visa, American Express, Diners, MasterCard. For further information please contact the Reception by pressing the button on your telephone.

DOCTOR ON CALL
Please contact the Reception by pressing the button on your telephone.

EMERGENCY INSTRUCTIONS
In case of an emergency or fire, please call the Operator. Also refer to the «Safety and Security» section of this Service Directory. You will find a floor plan on the back of your door, indicating routes for emergency exits. Please take note of this for your own safety. Emergency exits are marked clearly visible throughout the property.

EXTRA BED
Extra beds can be arranged at an additional charge. Please contact the Reception for details.

FOOD AND BEVERAGE
Kindly note that food and beverage items purchased outside of the hotel are not allowed in the premises.

GUEST ROOMS
The hotel offers 209 rooms & suites including King & Twin Deluxe Rooms, Superior Rooms and One & Two Bedroom Suites provide even more comfort to our guests, for details please contact the Reception.

HAIRDRYER
For your convenience a hairdryer is placed in the drawer of your dressing table.

HEALTH CLUB
Our Health Club is located on the P floor, offering the following services and facilities: outdoor swimming pool, separate sauna and gym for ladies and gents and a wide variety of massage treatments. An open pool terrace is also available with sunbeds and umbrellas. For massage appointments or more information please contact the Health Club Reception.

HOLY QURAN
The Holy Quran is available in your room, for a copy of the Holy Quran, please contact Housekeeping by pressing the button on your telephone.

HOUSE KEEPING
House keeping service is available every day. If you need us to make up your room, please place the hanger in the door knob or call us by pressing the button in your phone.

INTERNET
Complimentary high-speed Internet access is available throughout the hotel. For information or assistance please contact the Reception.

IRON / IRONING BOARD
An iron and ironing board is placed in the wardrobe for your convenience.

KEYCARDS
Your room is equipped with a keycard system and electronic room keycards are issued upon your arrival at the Reception. For security reasons, please do not write your room number on your keycard. In case of loss, please contact immediately the Reception and you will be issued a new keycard.

LAUNDRY AND DRY CLEANING
The hotel is pleased to supply this service daily from 9:00 am to 10:00 pm. Laundry and dry cleaning bags are located in your wardrobe. Please fill in the form, place it in the bag and for pick-up please contact Housekeeping by pressing the button on your telephone. Items sent before 9:00 am will be returned the same day. Items sent after 9:00 am will be returned the following day by 1:00 pm.

EXPRESS LAUNDRY SERVICE
Delivery within 2 hours 50% surcharge during the opening hours One hour pressing – 100% surcharge during the opening hours.

LOST & FOUND
Housekeeping will do their best to locate your lost item. Please contact them between 9:00 am to 6:00 pm or contact the Reception after 6:00 pm by pressing the button on your telephone. Please read the note on safekeeping of your valuables in this Service Directory under the «Safety & Security» tab.

MASSAGE TREATMENTS
At Wyndham Garden Dammam we are committed to provide relaxing and rejuvenating experiences for the entire family with a wide variety of massage treatments. The massage treatment rooms are located in our Health Club, on the P floor. To make an appointment, please contact the Health Club Reception by pressing the button.

MEETING ROOM
Should you wish to book a meeting room, please contact the Operator by pressing the button in your phone and you will be connected to our Sales Department.

PETS
Pets are not allowed in our premises.

PRAYER ROOM
The nearest prayer room is located in Lulu mall B floor. For further information and prayer times, please contact the Reception.

PRAYER MATS
Available on request from Housekeeping. Please contact them by pressing the button on your telephone.

RESTAURANT
AlNakheel restaurant is an upscale all-day-dining restaurant located at the P floor features city views and serves International cuisine, Timings:

Breakfast: 6:30 am – 10:30 am
Lunch: 12:30 pm – 3:30 pm
Dinner: 6:30 pm – 11:00 pm

ROOM AMENITIES
Each room is tastefully designed to ensure your comfortable stay, with room amenities including flat screen TV with satellite channels, complimentary high-speed internet, direct dial telephone, safe box, iron and ironing board, tea and coffee making facility. In addition bedroom suite offers complete kitchen amenities and separate living room.

ROOM SERVICE
Treat yourself to breakfast in bed, relax with our selection of fresh juices, exquisite meals, and reveal your wishes to our Room Service available from 06:30 am till 11:00 pm. To place your order, please press the Room Service button on your telephone. Please allow 30 minutes for your order to be delivered to your room.

SAFE BOX
It is recommended to keep your cash and valuables in the safe box installed in your wardrobe. The hotel cannot be held responsible for valuables left in your room. Please ensure that the safe door is properly locked before you leave the room. On check-out please leave the safe box open.

SHOE POLISH MACHINE
The shoe polish machine is available in all the floors.

SHOPPING
The hotel is connected to the Lulu mall, offering various shopping outlets and entertainment facilities.

SMOKING / NON-SMOKING ROOMS
We have various rooms which are smoking or non-smoking. Please contact the Reception if you wish to change your room, this service is upon availability.

SUNSHINE CAFÉ
Enjoy a variety of cold and hot drinks, with a light snack, visit our Sunshine Café located at the Lobby level.

SWIMMING POOL
The swimming pool is located in the Health Club on the P floor of the parking building. Complimentary access to all in-house guests. Operating hours & conditions as follows: 1) From 07:00 AM to 02:00 PM, access & swimming for Males & Kids under 7 years only. 2) From 02:30 PM to 09:00 PM, access & swimming for Females & Kids under 7 years only.

TAXIS
To arrange a taxi, please contact the Reception by pressing the button on your telephone.

TELEPHONE
There are direct dial telephones available in every unit. Please see the «Stay Connected» sheet in this Service Directory for full details.

TELEVISION
You will find the list of all available TV channels in this Service Directory.

VISITORS POLICY
Visitors are welcomed to Wyndham Garden Dammam, proper identification must be presented and registration at front desk. For assistance contact the reception by pressing the button on your phone.

WAKE-UP CALLS
Should you require a wake-up call, please contact the reception by pressing the button on your phone.